Terms of service.

…because things happen!

Inclement Weather & Rescheduling Policy

At Kristal’s Kleaning Services, we strive to provide our customers with the best service possible. However, there are times when external factors, such as inclement weather or unforeseen events, may impact our ability to uphold scheduled bookings.

**Inclement Weather:**
In the event of adverse weather conditions, such as severe storms, heavy snowfall, or unsafe travel conditions, we prioritize the safety of our team and customers. In such cases, we may need to reschedule your cleaning appointment for a different date.

Rest assured, we will make every effort to notify you as early as possible and work with you to find a convenient rescheduling option. Your safety and the safety of our cleaning professionals are of utmost importance.

**Other Unforeseen Events:**
Additionally, unforeseen events beyond our control, like power outages or emergencies, may necessitate a rescheduling of your appointment. We understand that your time is valuable, and we will do our best to accommodate your needs and preferences.

**Open Communication:**
We value open communication with our customers. If you have any concerns or questions about your booking, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction.

**Flexible Rescheduling:**
We offer flexible rescheduling options to make the process as convenient as possible for you. Our goal is to accommodate your needs and provide the cleaning service you expect.

While we make every effort to avoid disruptions, these policies are in place to guarantee a safe and efficient experience for both our customers and our team members.

Thank you for choosing Kristal’s Kleaning Services. Your trust in our service is greatly appreciated, and we are committed to delivering the best possible cleaning experience for you.